Plex claim server not authorized. I used to have a Synology and the native PMS worked excellent. 6497-5fc2e0894 Player Version#: All of them I have the latest Plex Server running in the latest DSM7 on a DS920+. Until now it ist possible to install and run PMS through Docker. I also tried to install different Plex Media server obtained from other computer, but I’m facing the exact same issue. I succeeded, but was then directed to a page which indicated I was not authorized and had to claim the server. I have been a Lifetime Plex Pass for over 10 years and running a Plex server for more than that and have never had this issue. What seems to be the problem, and how can I fix Dec 3, 2023 · You may be able to claim it by choosing “Open Plex…” from the Plex menu in the macOS menu bar or Windows system tray. Even anonymous browser was tried with the exact same output. after removing the fields from Preferences. I Sep 8, 2025 · We have recently experienced a security incident that may potentially involve your Plex account information. Then, at the request of a fan named Joe, Plex Labs quickly put in some long hours creating a way for the world to watch together when circumstances kept us apart. Because Plugins reside inside a jail, Plex must have access to the media files to be shared which are generally stored in a separate dataset that is mounted inside Oct 2, 2024 · Just thought I’d chime in to Claim Server Button Not Working Could Be a DNS Issue and report that at the time of writing, geo blocking Ireland will result in issues with remote access to your Plex server. I followed the steps in the article. 265) hardware encoding forum preview! This is a feature that has received a lot of votes over the years and we couldn’t be more excited to start getting some feedback leading up to the general release. I removed the claim for the old server from the account. Now, five years later, we are nearing the official release Jun 12, 2025 · Hi. Now, five years later, we are nearing the official release Sep 13, 2024 · Announcing the HEVC (H. I removed it from the authorised devices list, then could log into the local address again and see Oct 1, 2022 · FAQ 31: Reset / Reclaim PMS on DSM 7 (Not Authorized - Locked Out) Uninstall the app - Use the first radio button (KEEP) option. If you click on the media server file, it never goes to system tray or starts running in task manager. plexmediaserver regarding PlexOnline values. For more troubleshooting tips, see our support article. 30. Dec 28, 2022 · Server Version#: Don’t know Player Version#: Probably not applicable. Jul 21, 2025 · When I try to “Grant Library Access”, I get “You don’t have any connected servers. 1. What happened An unauthorized third party accessed a limited subset of customer data from one of our databases. This time I logged the steps I took to fix it, and hopefully they can help you. But I cannot for the life of me to get it to access the server settings, either logging in locally on an anonymous window or other. For instance, that feedback led to the decision to bring back Music and Photos into the Plex app, which we announced Aug 22, 2024 · Plex - and it seems most media servers and converters - default to hable and discussions I came across mention reinhard and mobius a lot. always the same. Sep 8, 2025 · We have recently experienced a security incident that may potentially involve your Plex account information. ”. Sep 16, 2025 · Greetings everyone! Since we launched the preview of the updated Plex experience for Roku in May, we’ve continued to adjust, tweak, and make sleek the new design. Done multiple uninstalls, changed install directory, etc… Attached the log that shows the errors, if someone can make sense out of it, I’m out of ideas. After installing, when I try to open the Plex Media Server, I’m greeted with the message Not Authorized. xml it will starts workking again. After setting it up on my network, I attempted to login to Plex. If I tried to hit localip:32400, all the local options were missing from the LHS menu. Note this is still considered experimental. [Screenshot from 2022-09-27 16-04-18] Reinstall the same SPK version. More and more people are switching from known NAS manufacturers to UGREEN NAS systems. It definitely seems like a preference that can be influenced by personal taste as well as what hardware is being used (display type, client, display settings). 4 Player Version#: N/A Hello! I recently noticed that some of my TV shows were not showing up in the libraries. For more troubleshooting tips, see our [support article] Sep 1, 2024 · Problem Review and Solution Summary: I initialized a new NAS server (QNAP TS-464U) which I then installed Plex on. I’m trying to figure out one specific case that hopefully will make me understand why the other ones don’t show up. I can see that It’s unclaimed. For instance, that feedback led to the decision to bring back Music and Photos into the Plex app, which we announced Aug 8, 2025 · Setup Plex Home managed account can't access to server Cannot share media server with new plex users Problem with recent update for WDMyCloud EX4100 Friends with access is unable to access my server despite me having Plex Pass Can't utilize local users anymore Sony Android TV -cannot select server Other users cant see my libraries New accounts May 18, 2021 · Server Version#: 4. While we quickly contained the incident Dec 5, 2024 · Plex Media Server. If you are wondering what value this provides, HEVC encoding offers a better quality video at the same bit rate, allowing for a higher quality video over the same Sep 8, 2025 · We have recently experienced a security incident that may potentially involve your Plex account information. com) Here is what the main folder looks like in Jan 21, 2025 · We are happy to announce a public version of the new HEVC transcoder. My Server went missing from the media server list in my Plex account. I can see that the server does not have any of the defaults value on com. 4 KB) Unable to get media server working on my new computer. 🔥These links support my madness Nov 19, 2021 · The Plex Media Server is a popular Plugin available for FreeNAS, letting the user stream media directly from their FreeNAS system. Select the “Install using Plex Claim Token” button Click the ‘Get Plex Claim Token’ blue hyperlink In the tab which opens, COPY the token it gives you [Screenshot from 2022-09-27 16-07-35 Oct 8, 2025 · if i claim the server, it will break and only show “Not Authorized”. plexapp. Added 2FA to the Jul 15, 2021 · Correspondingly when Plex stopped working I checked the forums and did the uninstall and reinstall of Plex according to the steps detailed by @ChuckPa . For me Docker is more complicated and not that efficient. How do I add it to my servers list? Do I need to uninstall it and reinstall it? Apr 23, 2025 · No server is listed/found, opposing to what was expected. . Your feedback and reported issues that were shared allowed us to nail down specific areas to focus on and improve. I started a server that had not been used for a long time and cannot access it. It did not fix the issue. Thank you to all the users that helped test this while in preview allowing us to feel more comfortable hav… Feb 24, 2025 · It was the year 2020. Thanks, kbg May 11, 2025 · I had some videos that played without sound and almost deleted them, then decided to see how it ran through my TV and it worked perfectly, (server is synology linux, I’m watching on windows 11) so this is a way to test if your issue is just windows. 56. Life had gotten very different, very fast. i access the server via localhost with tunnel and local ip. Also, opening the videos with Windows Media Player gave me a popup about the missing EAC3 audio codec making it very easy to find the issue. it’s a fresh installation on proxmox LXC with the community scripts. I’m not also able to add new Plex media server, for example, anywhere in the same computer. Feb 24, 2025 · It was the year 2020. However, I opened a Plex window on the server itself (a Mac Mini) and can see my movies. log (2. We believe the actual impact of this incident is limited; however, action is required from you to ensure your account remains secure. I’m having issue with the tv show FullMetal Alchemist (2003) (鋼の錬金術師 - TheTVDB. Server Version#: 1. Aug 8, 2025 · Setup Plex Home managed account can't access to server Cannot share media server with new plex users Problem with recent update for WDMyCloud EX4100 Friends with access is unable to access my server despite me having Plex Pass Can't utilize local users anymore Sony Android TV -cannot select server Other users cant see my libraries New accounts May 18, 2021 · Server Version#: 4. You do not have access to this server. Thank you to all the users that helped test this while in preview allowing us to feel more comfortable hav… Jun 12, 2025 · Hi. When will you develop a native PMS app for UGREEN systems and the UGOS operating system? Thank you. If you are wondering what value this provides, HEVC encoding offers a better quality video at the same bit rate, allowing for a higher quality video over the same Sep 23, 2024 · You may be able to claim it by choosing “Open Plex…” from the Plex menu in the macOS menu bar or Windows system tray. It wasn’t perfect, but this experimental feature created human connection in a time when we needed it most. I have ran in to this more than a few times. sm 7fa qapvz gpsppp i3y7t5 ff9h kgmew z4xx4e 0yr glxc4